It’s now easier for Wonderschool providers to nurture leads with the Requested Tours feature in the Wonderschool app.
Requested Tours is a list of all families who have requested a tour through your school website.
With this new feature, you can see the family’s information and schedule the tour or dismiss the request directly from the Calendar page. If you dismiss the request, the family will be archived (not deleted completely).
An example of the Requested Tours page – click to enlarge
You’ll be able to quickly and easily see everything in one tab, and organize your outreach based on this information. Ultimately, it will be easier to manage interested families and fill your program.
If you are currently touring for open spots, we strongly recommend getting in touch with families who request a tour within 24 hours. Parents are anxious to find care for their child, and a prompt response to their tour request will make a great first impression. We find that providers who maintain timely, reliable communication with interested families fill their programs more quickly.
We recommend giving interested parents a call, but if you feel more comfortable sending an email or text, that works too!
If you aren’t ready to host tours yet, don’t dismiss these requests! You can come back to them when you are ready.
As always, feel free to reach out with any questions: firstname.lastname@example.org